Using our website.

Last updated: September 11, 2026

Website information and quotes

Campbell Insurance provides this website to help you explore insurance and contact our agency. General descriptions do not include every policy term, exclusion, limit, or eligibility requirement. Your policy documents and endorsements govern your coverage. Ask us to review any questions about your situation.

A quote request does not guarantee an offer, rate, savings, or eligibility. Insurers determine availability and final pricing based on underwriting, the information provided, and applicable requirements. Products and services may vary by state and insurer.

No automatic coverage action

Submitting a quote or service form is a request for information or assistance. No coverage may be added, changed, bound, canceled, or otherwise altered unless Campbell Insurance confirms it in writing.

An automated receipt or thank-you page confirms receipt of a request, not completion of a coverage action. Do not assume that a requested effective date has been accepted. If you need urgent help or have not heard from us, call (423) 869-8699.

Claims and payments

Follow your policy's instructions and deadlines for reporting a claim or making a payment. A general message to our agency is not a substitute for required notice to your insurer. For urgent claims, contact your carrier using the information on your policy or our claims page. For an emergency, call 911.

Your submissions

Provide accurate and complete information and tell us when relevant details change. Submit information and documents only when you have authority to share them. We may need more information or direct contact before we can act on a request. Review the consent statements on the form you use and our Privacy Notice for information about handling your submission.

Text message consent

Some forms offer a separate choice to receive texts about your request. Review that choice before submitting; message and data rates may apply, and the number of messages depends on your request. To opt out, reply STOP to a text from us. Reply HELP for assistance. You can also call (423) 869-8699 or email info@campbellinsurance.co.

Responsible use

Do not use this website to send unlawful material, impersonate someone, upload malicious files, interfere with service, or attempt to access information without authorization. We may restrict access to protect the website and its users. Campbell Insurance and the respective owners retain rights to website content, photographs, and logos; viewing the site does not transfer those rights.

Availability and outside websites

We work to keep information accurate and the website available, but errors and interruptions can occur. Call us if a form fails or information appears incorrect. We do not control carrier or other third-party websites linked here. Their terms apply when you use their services. Nothing in these terms limits rights or responsibilities that applicable law does not allow us to limit.

Contact and changes

We may update these website terms and will revise the date above when we do. Changes to these terms do not amend an insurance policy. For questions, contact Campbell Insurance at (423) 869-8699 or info@campbellinsurance.co.